Published Monday 29 June 2026. Croydon Council says its cabinet has approved a new charging policy for temporary accommodation, aimed at making rents and service charges more consistent while responding to rising housing-service costs.
The decision is borough-wide rather than Norbury-specific, but it matters locally because homelessness, temporary accommodation and council housing budgets affect residents across Croydon, including households in Norbury SW16 who may need advice or support.
According to Croydon Council’s official announcement, the policy applies to temporary accommodation at Concord, Sycamore and Windsor House. The council says rents and service charges at those sites will be brought into line with Housing Benefit regulations, with service charges intended to reflect costs such as building maintenance, security, cleaning and communal facilities.
What the council says will change
Croydon Council says it reviewed all households affected before taking the proposals forward. The council states that 337 households were affected by the review and that 98% will see no financial impact because any increase will be covered by Housing Benefit.
For the remaining households, the council says two chose to stay and will see an increase of up to £2 per week, while six chose to move and were supported to find alternative accommodation.
The council says the changes are expected to generate about £1.4 million a year through additional rental income and recovery of service costs. It says this is intended to reduce pressure on the temporary accommodation service while continuing to provide accommodation for residents who need it.
Why this matters in Norbury
Norbury residents may not be directly affected by the named accommodation sites, but the decision is relevant to anyone following Croydon’s housing pressures, council finances or homelessness support. Temporary accommodation is a borough-wide service, and changes to its funding can affect how the council plans and sustains support.
Residents who are already in temporary accommodation, facing homelessness, or worried about housing costs should not rely on summaries or social media posts. They should use Croydon Council’s official housing and homelessness routes for advice that reflects their own circumstances.
Where to check
- Read the Croydon Council newsroom announcement.
- Use Croydon Council’s housing pages for current advice on homelessness, housing options and temporary accommodation.
- If a household receives a direct letter or notice from the council, it should read that document carefully and contact the council through the route provided.
- Residents who need independent support can also check recognised advice services such as Citizens Advice or Shelter.
This article is a local explainer, not legal or financial advice. Housing support depends on individual circumstances, so affected residents should seek direct advice from the council or a qualified advice organisation.